# WrenchCentral: full product guide > WrenchCentral is field service management software for tradespeople. Schedule jobs, send quotes and invoices, take online payments and track parts and materials in stock. This is the long version of [llms.txt](https://wrenchcentral.com/llms.txt). It describes what WrenchCentral does, who it is for, what each plan includes and how it helps each trade, using only features the product has today. - Website: https://wrenchcentral.com - Start a free trial: https://wrenchcentral.com/register - Support: support@wrenchcentral.com ## What WrenchCentral is WrenchCentral is a web app for trade and field service businesses such as plumbers, electricians, HVAC technicians and handymen. It works in any browser on desktop, tablet and phone, with nothing to install. It covers the work from first contact to getting paid: clients, jobs, scheduling, quotes, invoices, payments and stock. Every new account starts with a 14-day free trial, and no credit card is required to sign up. ## Features - Drag-and-drop job scheduling with route optimization for crews - Professional quotes that clients accept online with one link - Accepted quotes turned into payable invoices with online card payments - Inventory tracking for parts and materials, with automatic stock deduction and low-stock alerts - Client CRM with contact details, site locations and job history - Team accounts with manager and field worker roles ## Plans and pricing ### Starter For small teams getting started. - Price: €29.00 per month, €83.00 per 3 months, €157.00 per 6 months or €290.00 per year - Includes: Up to 2 users, Client management, Invoices ### Growth For growing trade businesses. - Price: €79.00 per month, €225.00 per 3 months, €427.00 per 6 months or €790.00 per year - Includes: Up to 10 users, Client management, Invoices, Route optimization, Inventory tracking ### Scale For larger operations. - Price: €149.00 per month, €425.00 per 3 months, €805.00 per 6 months or €1,490.00 per year - Includes: Unlimited users, Client management, Invoices, Route optimization, Inventory tracking, Priority support Current prices are always shown at https://wrenchcentral.com/#pricing. ## WrenchCentral by trade ### Plumbers Page: https://wrenchcentral.com/for/plumbers From emergency call-outs to full bathroom refits, WrenchCentral keeps every customer, job and invoice in one place, so you spend less time on paperwork and more time on the tools. - **Fit call-outs into the week**: Drag jobs onto the schedule and assign them to the right plumber. On the Growth and Scale plans, plan the day's driving route across every address too. - **Quote before you leave the property**: Send a professional quote from site. The customer accepts it online with one link, and it becomes an invoice in a click. - **Know what's in the van**: On the Growth and Scale plans, track pipe, fittings and spare parts. Anything you invoice comes off stock automatically, and low stock is flagged before a job stalls. - **Get paid on the day**: Customers pay invoices online by card, and cash, bank transfer and cheque payments are recorded against the same invoice. #### Can WrenchCentral handle emergency plumbing call-outs? Yes. Mark the job as urgent and assign it to a plumber, who sees it on their phone and accepts it. On the Growth and Scale plans, route planning fits urgent jobs in as early as the day's fixed appointments allow. #### Can I send a plumbing quote from the customer's property? Yes. WrenchCentral works in the browser on your phone, so you can build a quote with labour and materials while you are still on site. The customer gets it by email with a PDF copy, accepts it online from one link, and the accepted quote becomes an invoice in a click. #### Can I track the fittings and parts in my van? Yes, on the Growth and Scale plans. Parts and materials you invoice come off stock automatically, low stock is flagged, and a job that needs materials you do not have is flagged before you book it. ### Electricians Page: https://wrenchcentral.com/for/electricians Whether it's a fuse board swap or a full rewire, WrenchCentral takes you from the first enquiry to the paid invoice without the spreadsheets. - **Run every crew from one schedule**: See the whole week at a glance, assign electricians to jobs and let them accept their work from their phone. - **Line-item quotes for every install**: Build quotes with labour and materials, send them from site and convert accepted quotes straight into invoices. - **Cable and components under control**: On the Growth and Scale plans, track stock in the van or the unit. Invoiced items come off stock automatically, with low-stock alerts before you run short. - **Every customer's history in one place**: Keep contact details, site addresses and past jobs together, so you know exactly what was done last time. #### Can I make sure the right electrician gets each job? Yes. Record the skills each team member has and the skills a job needs. On the Growth and Scale plans, route planning flags any job whose crew is missing a required skill and suggests who on your team is suited to it. #### Can my electricians see their jobs on their phones? Yes. Field workers open WrenchCentral in their phone's browser, with nothing to install, and see only the jobs assigned to them. They accept or decline each job from there. #### Can I quote a rewire with both labour and materials? Yes. Quotes are built from line items, so labour, cable, components and fittings can sit on the same quote. Once the customer accepts online, convert it straight into an invoice. ### HVAC Technicians Page: https://wrenchcentral.com/for/hvac WrenchCentral helps heating, ventilation and air conditioning businesses keep technicians busy, customers informed and invoices paid. - **Route technicians efficiently**: Schedule installs and service visits by drag and drop. On the Growth and Scale plans, optimize the driving route so technicians spend less time on the road. - **Quote equipment and labour together**: Send clear quotes for units, parts and labour. Customers accept online, and the quote becomes an invoice with one click. - **Parts tracked automatically**: On the Growth and Scale plans, filters, refrigerant and spare parts come off stock as they're invoiced, and low stock is flagged before the next job. - **Track every job's progress**: Move jobs through your own stages, from enquiry to completed, so nothing slips through the cracks. #### How does route planning work for HVAC technicians? On the Growth and Scale plans, each crew gets its own route for the day. Fixed-time appointments keep their booked time, urgent breakdowns are fitted in as early as possible, and the remaining stops are ordered to keep driving to a minimum. #### Can I quote equipment and installation on the same quote? Yes. Add the unit, parts and labour as line items on one quote. The customer accepts it online from the link in their email and it becomes an invoice with one click. #### Can I track filters, refrigerant and spare parts? Yes, on the Growth and Scale plans. Stock is deducted automatically as parts are invoiced, low stock is flagged, and jobs that need parts you are out of are flagged before they are booked. ### Handymen Page: https://wrenchcentral.com/for/handymen Lots of small jobs means lots of admin. WrenchCentral keeps your bookings, quotes and invoices organized so the small jobs stay profitable. - **A clear week ahead**: Book jobs onto your calendar in seconds and see what's coming up next on your dashboard. - **Quotes that win the work**: Send a professional quote while you're still on site. Customers accept it online, no printing or chasing. - **Invoices that get paid**: Turn accepted quotes into invoices, email them as PDFs and let customers pay online by card. - **Grow into a team**: Start on your own and add helpers as you grow. They see only the jobs assigned to them. #### Is WrenchCentral suitable for a one-person handyman business? Yes. The Starter plan covers up to 2 users, so it suits a sole trader or a handyman with one helper. Every account starts with a 14-day free trial and no credit card is needed to sign up. #### Can my handyman customers pay by card? Yes. Connect your Stripe account and customers pay invoices by card from the link in their email. Cash, bank transfer and cheque payments can be recorded against the same invoice. #### Do my customers need to sign up for anything? No. Customers receive quotes and invoices by email and accept, decline or pay from a secure link, without creating an account. ## Frequently asked questions ### What is WrenchCentral? WrenchCentral is online field service management software for trade businesses. It brings clients, job scheduling, quotes, invoices, payments and stock tracking together in one app that works on desktop and mobile. ### Who is WrenchCentral for? It is built for tradespeople and field service crews such as plumbers, electricians, HVAC technicians and handymen, from sole traders to teams with many field workers. ### Is there a free trial? Yes. Every new account gets a 14-day free trial, and no credit card is required to sign up. ### Can my customers pay invoices online? Yes. Connect your Stripe account and customers can pay invoices by card from the link in their email. You can also record cash, bank transfer and cheque payments against any invoice. ### Can I add my team? Yes. The Starter plan includes up to 2 users, Growth up to 10 and Scale unlimited users. Managers run the schedule and billing, while field workers see and accept only the jobs assigned to them. ### Which plans include route optimization and inventory tracking? Route optimization and inventory tracking are included in the Growth and Scale plans. ### How does route optimization handle fixed appointments, urgent callouts and technician skills? Each crew gets its own route for the day, based on who is assigned to each job. Jobs marked as fixed time keep their booked time and other jobs are fitted around them, with a warning if an appointment cannot be reached on time. Urgent jobs are scheduled as early as the fixed appointments allow. You can record the skills each team member has and the skills a job needs, and WrenchCentral flags any job whose crew is missing a skill and suggests who on your team is suited to it. Within those rules, stops are ordered to keep driving to a minimum. ### Do my customers need an account to accept a quote or pay an invoice? No. Quotes and invoices are emailed to your customers with a PDF copy and a secure link. They accept or decline the quote, or pay the invoice by card, from that link without creating an account or logging in. ### Does WrenchCentral work on a phone? Yes. WrenchCentral runs in any web browser on desktop, tablet and phone, with nothing to install. Field workers use it on their phones to see and accept the jobs assigned to them, while managers usually run the schedule and billing from a desktop. ### Can I invoice in my own currency? Yes. Each business picks its invoicing currency, including US dollars, euros, pounds sterling, Canadian, Australian and New Zealand dollars, South African rand and Indian rupees. Every quote and invoice keeps the currency it was created in. ### Can I cancel at any time? Yes. You can cancel your subscription from your account at any time, and you keep access until the end of the current billing period. ## Legal - [Terms and Conditions](https://wrenchcentral.com/terms-and-conditions) - [Privacy Policy](https://wrenchcentral.com/privacy-policy)